How long is the trial period?
The trial period is for 7 days. Then you must select a paid plan to continue using CHAOSSEARCH.
Do I need a credit card to sign up for the free trial?
No, the trial period is free.
How much data can I trial with?
We provide 20 GB of free data for testing. Our first priority is to keep you running, so we won’t cut you off. If you exceed the 20 GB of free data, just give us a call.
What is a Query Scan?
When you analyze data with the CHAOSSEARCH platform, this is the amount of data required to resolve a search or query. For example, if you wanted to do an aggregation on one day’s worth of data — and that was 500 GB — that query would be 500 GB of query scan. If you did a keyword search on a day’s worth of data, and we only required 10 GB to resolve that query, that would only be 10 GB of query scan. You get approximately 200,000 queries per month on one hour worth of data.
What features do I get during the trial period?
During the trial period, all features are enabled.
How do I get support during the trial period?
All trial customers receive full support during the trial period. Once you become a customer, 24×7 Technical Support is an optional paid addition to the service.
Do you offer custom plans?
Yes, if you think your data volume will exceed any of our plans, we will work with you on a custom plan.
Does CHAOSSEARCH offer an annual subscription plan?
Yes. CHAOSSEARCH annual plans offer a 15% discount in return for a prepayment of fees for the year. Contact firstname.lastname@example.org for more information.
Can I change plans at any time?
You may change tiers or subscription levels at any time. All subscriptions are prepaid for the month, so any increases will be prorated for the remaining days in the month. Contact the CHAOSSEARCH sales team to help you find the right plan for your needs.
What is the process for getting started?
Getting started with CHAOSSEARCH is easy. Signup takes 30 seconds, and from there we will do a quick on-boarding call to walk you through the platform and get you started.
Still have questions? Get in touch: email@example.com