Chaos Sumo Privacy Policy

Last Updated: October 18, 2017

This Privacy Policy explains how information about you is collected, used and disclosed by Chaos Sumo, Inc. (“Chaos Sumo”, “We”, “Us” or “Our”). This Privacy Policy applies to information we collect when you use our website www.chaossumo.com, and Chaos Sumo products and services (collectively, the “Services”). This Privacy Policy also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information.

The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged Chaos Sumo .

EU – U.S. Privacy Shield

Chaos Sumo participates in and has certified its compliance with the EU – U.S. Privacy Shield Framework. Chaos Sumo is committed to subjecting all personal data received from European Union (EU) member countries, in reliance on the Privacy Shield Framework (the “Framework”), to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List. https://www.privacyshield.gov/list

Chaos Sumo is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Chaos Sumo complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.

With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Chaos Sumo is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, Chaos Sumo may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

Under certain conditions, more fully described on the Privacy Shield website https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

U.S. – Swiss Safe Harbor

Chaos Sumo complies with U.S. – Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from Switzerland. Chaos Sumo has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.

We may change this Privacy Policy from time to time. If we make material changes, we will notify you or our Client by revising the date at the top of the policy, and in some cases, we may provide you with more prominent notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the ways you can help protect your privacy.

Collection of Information

Information you provide to us – We collect information you provide directly to us. For example, we collect information when you create an account, use the Services, fill out a form, request customer support or otherwise communicate with us. The types of information we may collect include your email address, postal address and other contact or identifying information you choose to provide.

Information We Collect Automatically When You Use the Services

When you access or use our Services, we automatically collect information about you, including:

Log information: We log information about your use of the Services, including the type of browser you use, internet service provider, clickstream data, date/time stamp, pages and files viewed on our site (e.g., HTML pages, graphics, etc.), your IP address and the page you visited before navigating to our Services.

Device information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers and mobile network information.

Information collected by cookies and other tracking Technologies: We and our partners use cookies or similar technologies to collect information, analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. For more information about cookies and how to disable them, please see “Your Information Choices” below.

Information we collect from other sources – With written consent, we may conduct background checks on our potential employees. If we do, the only information that we append is the result (pass or fail) of that background check. This helps us to evaluate potential candidates for employment. We don’t append personal information on results of the background check.

Use of Information

We use information about you for various purposes, including to:

Provide, maintain and improve our Services;

Provide and deliver the products and services you request, process transactions, and to send you related information, including confirmations and invoices;

Send you technical notices, updates, security alerts and support and administrative messages;

Respond to your comments, questions and requests and provide customer service;
Assist with the development of our Services and other purposes related to Chaos Sumo ’s business;

Monitor and analyze trends, usage and activities in connection with our Services; and
Process and deliver contest entries and rewards.

By accessing and using the Services, you consent to the processing and transfer of your information in and to the United States and other countries.

Sharing of Information

We may share personal information about you as follows:

With third party vendors, consultants and other service providers who need access to your information to carry out work on our behalf such as providing product and service functionality, customer service, billing and invoicing, and conducting research and analysis; these companies are authorized to use your personal information only as necessary to provide these services to us.

If we believe disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request; to enforce applicable user agreements or policies, including our Terms of Use; and to protect Chaos Sumo, our users or the public from harm or illegal activities;

In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company. In this event, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information; and

With your consent, including if we notify you through our Services that the information you provide will be shared in a particular manner and you provide such information.
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

Frames

Some of our pages utilize framing techniques to serve content to/from our partners while preserving the look and feel of our website. Please be aware that you are providing your personal information to these third parties and not to www.chaossumo.com.

Third-party Analytics

We allow third parties to serve advertisements on our behalf across the Internet and to provide analytics services. These third parties may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by Chaos Sumo and third parties to, among other things, analyze and track data, deliver advertising based upon your browsing activities and interests and to better understand your use of the Services. If you wish to opt out of interest-based advertising click here (or if located in the European Union click here). Please note you will continue to receive generic ads.

Specifically, Chaos Sumo uses an integrated version of Google Analytics. You may opt out from Google Analytics by use the Google’s Ads Preferences Manager. We also encourage you to use the Google Analytics opt-out browser add-on.

Security

Chaos Sumo takes reasonable measures to help protect personal information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. If you have any questions about the security of your personal information, you can contact us at info@chaossumo.com.

Information Related to Data Collected through the Services

Information Related to Data Collected for our Clients:

Chaos Sumo collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Clients.

Access and Retention of Data Controlled by our Clients:

Chaos Sumo acknowledges that you have the right to access your personal data. Chaos Sumo has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the Chaos Sumo ’s Client (the data controller). If requested to remove data we will respond within a reasonable timeframe.

We will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. Chaos Sumo will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Information Choices

Account Information

Upon request Chaos Sumo will provide you with information about whether we hold any of your personal information. You may update, correct or delete information about you at any time by emailing us at info@chaossumo.com. If you wish to delete or suspend your account, please email us at info@chaossumo.com, but note that we may retain certain information as required by law or for legitimate business purposes. Also, if you have become aware that a profile has been created about you without your consent or knowledge, you may contact us at info@chaossumo.com to request deletion of that said account. We may also retain cached or archived copies of your information for a certain period of time. We will respond to your request within a reasonable timeframe.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

Promotional communications

We will periodically send you free newsletters and e-mails that directly promote the use of our site or the purchase of our products or services. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us – you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly. Should you decide to opt-out of receiving future mailings, we may share your email address with third parties to ensure that you do not receive further communications from third parties. Despite your indicated email preferences, we may send you notices of any updates to our Terms of Service or Privacy Policy.

Blog

Our website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at info@chaossumo.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Testimonials

We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at info@chaossumo.com.

Links to Third Party Sites

Our website includes links to other websites whose privacy practices may differ from those of Chaos Sumo. If you submit personal information to any of those websites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

If you have opted-in to receive e-mail communications from a Third Party Company and later wish to discontinue receipt of these e-mails, please contact the Third Party Company directly to update your preferences. The privacy policies of our Third Party Companies may apply to the use and disclosure of your Personal Data that we collect and disclose to such Third Party Companies. Because we do not control the privacy practices of our Third Party Companies, you should read and understand their privacy policies.

Public Member Directory

We will list you in our publicly accessible member directory. If you wish to request removal of your information from our directory, you can contact us at info@chaossumo.com.

Public Profiles

The profile you create on our website will be publically accessible unless otherwise indicated. You may change the privacy settings of your profile through your account portal.

Social Media Widgets

Our website includes social media features, such as the Facebook button or interactive mini-programs that run on our website. These Features may collect your Internet protocol address, which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing it.

Single Sign-on

You can apply for a job opening using sign-in services such as LinkedIn or an OpenID provider. These services will authenticate your identity, provide you the option to share certain personal information (such as your name and email address) with us, and to pre-populate our application form. Services like LinkedIn give you the option to post information about your activities on this website to your profile page to share with others within your network.

Your Massachusetts Privacy Rights

Massachusetts law permits residents of Massachusetts to request certain details about how their information is shared with third parties for direct marketing purposes. However, under the law, a business is not required to provide this information if it permits Massachusetts residents to opt into, or opt out of, this type of sharing. Chaos Sumo qualifies for this alternative option. To opt out of having your information shared with third parties for direct marketing purposes, please insert description of opt out mechanism. If you are a Massachusetts resident and would like to make such a request, please contact us at info@chaossumo.com.

Contact us:

If you have any questions about this Privacy Policy, please contact us using the information below:

Chaos Sumo, Inc.
10 Cabot Road
Medford, MA 02156
https://chaossumo.com/contact

 

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